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Environmental, Social, Governance

Ѹ is committed to driving a sustainable future through the application of environmental, social, and governance (ESG) principles by upholding and promoting high standards of corporate responsibility within our sphere of influence. We recognize the importance of respecting and protecting human rights as outlined in international standards and laws, including the UN Guiding Principles on Business and Human Rights, the UN Global Impact, and the UN Sustainable Developmental Goals. Our definition of corporate social responsibility includes the human rights elements of environmental impacts and supply chain, as well as social concerns for our people, partners, clients, and communities.

This policy reflects our commitment to conducting business in a manner that reduces our environmental footprint, respects the dignity, diversity, and equality of all individuals, and reflects our strong culture of ethics and integrity, guided by corporate governance practices that promote transparency and compliance with all applicable laws and regulations where we do business.

Environmental

Ѹ is committed to making a positive impact on the environment by measurably tracking and reducing our company’s carbon footprint, reducing the amount of waste our company produces, and increasing our environmental and sustainability knowledge.

Social

Ѹ recognizes the significance of investing in the growth and development of our employees and the communities we serve. Ѹ is committed to creating an inclusive ecosystem within the technology industry that embraces diversity, fosters collaboration, and provides equal opportunities for all participants.

Governance

Ѹ is committed to building a culture of trust and transparency, aligning organizational strategies with social and environmental responsibilities. Ѹ’s ESG Executive Steering Committee is chaired by the Chief Operating Officer and is supported by a cross-functional team that oversees the different areas of our ESG strategy.

A Message from Our CEO

Rich Fennessy

This past year saw continued disruptions and uncertainties as we navigated an ongoing pandemic impacting millions of people across the world. At the same time, we continued to build on the momentum of our 2020 merger, which brought two incredible people companies together. Through it all, Ѹ remained committed to serving our people, customers, and communities. Because we know doing the right thing for people will always be the right thing to do.

Part of that commitment includes the expansion of our environmental, social, and governance (ESG) initiatives, which play a critical role in what we do every day and will help shape our long-term success as a global company. We are establishing and bolstering our ESG program across the organization, with significant investment and focus on diversity, ethics, compliance, and philanthropic projects.

Rich Headshot

Our ESG Journey

Ѹ is committed to inspiring workforces and businesses around the world, helping to pave the way forward for our people, customers, and industry. We believe this requires integrating ESG into our decision-making processes.

Environmental

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Social

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Governance

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Environmental

Sustainability

Ѹ is committed to reducing its environmental footprint.  Our approach includes the use of environmentally friendly technologies, reducing waste, and the use of energy-savings solutions. Policies and programs implemented to support sustainability include:

Rack and Roll Speeds Time to Value

We specialize in complex rack build solutions. Our integration specialists manage the build, testing and logistics to meet your new infrastructure requirements. Our certified engineers will ensure your fully integrated racks are built correctly, to your specifications and delivered on time and on budget. With the option to load specific OS and software, racks are built ready for production upon delivery.

  • Remote working arrangements enabling a reduced carbon footprint and attracts a larger demographic of people with diverse backgrounds
  • Flexible work schedules to reduce commuting and lower fuel emissions
  • Participating in Annual Earth Day event and participating in recycling programs such as Coffee K-Cups, Toner, Paper, and E-Waste
  • Partnerships with e-recycling organizations to recycle devices and donate to organizations such as, Mission 2535, dedicated to building sustainable communities in the Dominican Republic

Design

  • Data center rack design
  • Mission-critical system configuration
  • Planning and procurement

Test

  • Component, server and rack level testing
  • Break/fix and equipment replacement
  • Performance testing and benchmarking

Build

  • Hardware installation and configuration, firmware updates and software imaging
  • Custom power plus network cabling and labeling
  • Complete rack integration—including systems, networking, and storage

Deploy

  • Global deployment and logistics
  • Detailed asset and system documentation
  • On-site installation and functional testing
  • GroupWatch 24x7 support

Environmentally Friendly In-Office Initiatives

Ѹ has adopted creative environmental solutions to further reduce our carbon foot print while enhancing the working environment for U Krewers. Examples include:

On-site greenery: We partner with a nursery company that provides on-site support for living walls and greenery throughout our Lowell co-headquarters.

Optimized paper use and discard programs: We intentionally selected secure shredding services that recycle collected materials into new paper products.

Eco-conscious office supplies: By setting up preferred (and discounted) green-based options via our company accounts, we naturally promote green purchasing habits.

Recycling: Ѹ takes pride in ensuring that we continue to enhance our active environmental programs that include e-cycling, battery recycling, and overall recycling of paper, plastic, and cans.

Customized support options will reduce your IT management workloads with proactive case load management and break/fix services. GroupWatch will bring your systems back into production sooner.

Social

Diversity, Equity, Inclusion, and Belonging (DEI&B)

Our DEI&B business imperative and overall strategy focus on more than hiring, developing, and retaining a diverse, Ѹ workforce. We encourage a culture of belonging, fostering an inclusive environment that celebrates differences and maximizes innovation. We know that diversity and inclusion strengthen leadership teams, and we work every day to foster a culture of trust, empowerment, equity, and belonging. We’re working to accelerate progress through diversity and inclusion recruiting and hiring efforts across Ѹ, with a focus on technical, engineering, and leadership roles.

Rack and Roll Speeds Time to Value

We specialize in complex rack build solutions. Our integration specialists manage the build, testing and logistics to meet your new infrastructure requirements. Our certified engineers will ensure your fully integrated racks are built correctly, to your specifications and delivered on time and on budget. With the option to load specific OS and software, racks are built ready for production upon delivery.

Design

  • Data center rack design
  • Mission-critical system configuration
  • Planning and procurement

Test

  • Component, server and rack level testing
  • Break/fix and equipment replacement
  • Performance testing and benchmarking

Build

  • Hardware installation and configuration, firmware updates and software imaging
  • Custom power plus network cabling and labeling
  • Complete rack integration—including systems, networking, and storage

Deploy

  • Global deployment and logistics
  • Detailed asset and system documentation
  • On-site installation and functional testing
  • GroupWatch 24x7 support

Talent and Culture

We could not do what we do without the incredible commitment, passion, and work of our talented Ѹ people. Across the company, we have practices in place to ensure all employees can thrive at every stage of their careers — from our comprehensive benefits and programs to our core values and behaviors that drive all we do.

Treating our teammates as people means also recognizing, celebrating, and thanking them for going above and beyond for our customers and one another. We have several programs and benefits in place to reward employees’ hard work, from a formal peer- recognition platform called Celebrate U to short- and long-term financial rewards in the form of performance bonuses and company equity.

Ѹ has a variety of tools to help our employees understand and live our values. This includes our Employee Handbooks and our Code of Conduct. All teammates receive annual training on preventing discrimination and human rights violations. Ѹ also has policies that support our commitment to human rights and compliance with modern slavery laws. Ѹ strives to create an open environment where everyone’s ideas are welcome, and information is freely shared.

Human Rights Policy

Philanthropy and Volunteering

Ѹ has a long history of celebrating a culture of giving back to our communities, whether it is time, effort, or financial contribution. We believe the future depends on the meaningful work we do for our people and our planet, and it is a responsibility of a thriving business and its employees to support those efforts.  

Giving of ourselves to help others is ingrained in our culture. To further support these selfless efforts, Ѹ encourages all employees to use their open paid time off for volunteering at organizations of their choosing, so they can focus on giving and serving the nonprofits and causes closest to their hearts.

The future depends on the meaningful work we do for our people and our planet. Our long-standing mission at Ѹ is to lift and secure the lives of our clients, employees, partners, and ultimately our communities. We believe that is a responsibility of a thriving business and its employees, which is why we developed ѸCares.

ѸCares is a unique program designed to engage our diverse team of more than 1200 employees in addressing both local and regional societal issues through a “none of us is stronger than all of us,” approach. It is our goal to maintain and grow a culture that is focused on working together to make the world a healthier more united place.

We’re proud to recognize the time, money, and resources our team donates to fulfill real community needs through various initiatives, including:

Corporate Initiatives:

  • Ѹ Week of Giving & Gratitude
  • Tunnel to Towers
  • Wounded Warrior Project
  • Feeding America
  • St. Jude Children's Hospital
  • The Salvation Army
  • American Red Cross

Regional Initiatives:

  • Mission 2535
  • Habitat for Humanity
  • Mel Trotter Ministries
  • Samaritan's Purse
  • Food Bank of the Rockies
  • Rise Against Hunger
  • Charity Battle of the Regions - Click to Learn More

Governance

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Environmental

Lorem ipsum dolor sit amet, consectetur adipiscing elit, seddo eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minimveniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodoconsequat. Duis aute irure dolor in reprehenderit in voluptate velit essecillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat nonproident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Sustainability

Ѹ is committed to making a positive impact on the environment by measurably tracking and reducing our company’s carbon footprint, reducing the amount of waste our company produces, and increasing our environmental and sustainability knowledge. This stewardship is a shared responsibility for protecting the environment and minimizing the impact of our daily decisions. To ensure our environmental sustainability, wherever possible, Ѹ will adhere to the following responsibilities and commitments:

  • Recycling
  • Waste Management
  • Meeting Planning
  • Transportation
  • Indoor Environment
  • Environmental Management System

To learn more about our sustainability goals, read Sustainability Goals below.

Office-Based Footprint

Ѹ has adopted creative environmental solutions to further reduce our carbon footprint while enhancing the working environment for U Krewers.

Examples include:

  • On-Site Greenery: We partner with a nursery company that provides on-site support for living walls and greenery throughout our Lowell co-headquarters.
  • Eco-conscious Office Supplies: By setting up preferred green-based options via our company accounts, we naturally promote green purchasing habits.
  • Recycling: Ѹ takes pride in ensuring that we continue to enhance our active environmental programs that include e-cycling, battery recycling, and overall recycling of paper, plastic, and cans.
  • Optimized Paper Use and Discard Programs: We intentionally selected secure shredding services that recycle collected materials into new paper products.

Our Suppliers' Strategies

In addition to supporting our own goal of reducingѸ carbon emissions, our products and services, continued investment in the transformation toward cloud computing, virtual server expansion, and energy-efficient methods for data backup and purging enable our customers to be more energy efficient, ultimately supporting their climate change strategies.

Environmental

Ѹ has a shared responsibility for protecting the environment and minimizing the impact of our daily decisions. While we have always encouraged sustainability here at Ѹ, our new written Environmental Policy showcases our dedication and actions to reduce our environmental impact.

Sustainability

EcoVadis has grown to become the world’s largest and most trusted provider of business sustainability ratings, and the world’s economy looks to CDP as the gold standard of environmental reporting, so Ѹ is incredibly proud to participate in both questionnaires on an annual basis. We continue to participate in the K-Cycle K-Cup Pod Recycling Program and utilize Organic and Recycling Waste Collection Services. As well, we partner with Comprenew and other e-waste pick-up services to refurbish and reuse retired electronic devices and annually participate in local Earth Day initiatives. Ѹ also communicates our progress towards our sustainable development goals company-wide via our quarterly Business Services & Sustainability newsletter.

In 2023, Ѹ was awarded a Bronze medal in recognition of sustainability achievement from the EcoVadis Sustainability Ratings Assessment and achieved a Sustainability Certificate from Switch for using 100% Renewable Energy within the Switch ecosystem.

To ensure our environmental sustainability, wherever possible, Ѹ will always promote the following initiatives:

  • Recycling
  • Waste Management
  • Meeting Planning with Minimal Environmental Impact
  • Limited Work-Related Travel Requirements
  • Energy Conservation
  • Remote Working Arrangements

To learn more about our sustainability goals, read Sustainability Goals below.

Office-Based Footprint

To assist with reporting on our GHG emissions, the utilization of the Watchwire sustainability and energy management tool aids in utility tracking at our facilities across the country. For all our Ѹ facilities, we’ve historically gravitated towards LEED or Energy Star certified buildings whenever possible. We continue to work directly with the landlords of these buildings and have them provide us with proof of these certifications and their documented environmental programs.

Our Suppliers' Strategies

In addition to supporting our own goal of reducing Ѹcarbon emissions, our products and services, continued investment in the transformation toward cloud computing, virtual server expansion, and energy-efficient methods for data backup and purging enable our customers to be more energy efficient, ultimately supporting their climate change strategies.

Sustainability Goals

Rack and Roll Speeds Time to Value

We specialize in complex rack build solutions. Our integration specialists manage the build, testing and logistics to meet your new infrastructure requirements. Our certified engineers will ensure your fully integrated racks are built correctly, to your specifications and delivered on time and on budget. With the option to load specific OS and software, racks are built ready for production upon delivery.

Design

  • Data center rack design
  • Mission-critical system configuration
  • Planning and procurement

Test

  • Component, server and rack level testing
  • Break/fix and equipment replacement
  • Performance testing and benchmarking

Build

  • Hardware installation and configuration, firmware updates and software imaging
  • Custom power plus network cabling and labeling
  • Complete rack integration—including systems, networking, and storage

Deploy

  • Global deployment and logistics
  • Detailed asset and system documentation
  • On-site installation and functional testing
  • GroupWatch 24x7 support

To further support our sustainability goals, in addition to tracking electric, gas and water utilities through Watchwire as we have since its implementation, we will be adding waste tracking for any facilities where this is an option. This would include tracking the weight of used K-Cups through the Keurig K-Cycle program, e-waste pick-ups, and cardboard recycling.

We, as an organization, are fully cognizant of both our imprint on the world and our opportunity toward its environmental sustainability. Thus, we set forth the following goals to make a marked difference in this regard:

  1. We commit to reducing our Scope 2 (Indirect - purchased electricity, steam, heating, and cooling) emissions by 35% by 2030 and to track this goal within the Watchwire sustainability and energy management platform. In addition to this internal reduction goal, we are also committed to SBTi as of 2023. The Science Based Targets initiative is a corporate climate action organization that enables companies worldwide to play their part in combating the climate crisis. Ѹ can be found on their list of committed companies at sciencebasedtargets.org. In order to achieve this reduction goal, we plan to review our corporate real estate footprint, transition to sustainable and efficient operations that limit energy waste, and optimize technologies across the board at Ѹ to ensure that all smart power modes and energy-efficient settings are being utilized.
  2. We are committed to reducing our Scope 3 emissions by 20% by 2030 with the reduction of corporate travel and freight forwarding. With the recent relocation of our North California warehouse and integration center we will be geographically able to reduce our shipping footprint and emissions. We are tracking our Scope 3 emissions with our travel vendors and submit annually to Watchwire.

Social

We have created a few programs designed to lift and secure the communities within our organization and our industry. We also connect employees with volunteer and service opportunities to contribute to their local communities.

Human Rights Commitment

Ѹ is committed to upholding and promoting high standards of corporate responsibility within our sphere of influence. We recognize the importance of respecting and protecting human rights as outlined in international standards and laws, including the UN Guiding Principles on Business and Human Rights, the UN Global Impact, and the UN Sustainable Developmental Goals. Our definition of corporate social responsibility includes the human rights elements of environmental impacts and supply chain, as well as social concerns for our people, partners, clients and communities.  

Ѹ Cares

Rack and Roll Speeds Time to Value

We specialize in complex rack build solutions. Our integration specialists manage the build, testing and logistics to meet your new infrastructure requirements. Our certified engineers will ensure your fully integrated racks are built correctly, to your specifications and delivered on time and on budget. With the option to load specific OS and software, racks are built ready for production upon delivery.

Design

  • Data center rack design
  • Mission-critical system configuration
  • Planning and procurement

Test

  • Component, server and rack level testing
  • Break/fix and equipment replacement
  • Performance testing and benchmarking

Build

  • Hardware installation and configuration, firmware updates and software imaging
  • Custom power plus network cabling and labeling
  • Complete rack integration—including systems, networking, and storage

Deploy

  • Global deployment and logistics
  • Detailed asset and system documentation
  • On-site installation and functional testing
  • GroupWatch 24x7 support

The future depends on the meaningful work we do for our people and our planet. Our long-standing mission at Ѹ is to lift and secure the lives of our clients, employees, partners, and ultimately our communities. We believe that is a responsibility of a thriving business and its employees, which is why we developed Ѹ Cares.

Ѹ Cares is a unique program designed to engage our diverse team of more than 1200 employees in addressing both local and regional societal issues through a “none of us is stronger than all of us,” approach. It is our goal to maintain and grow a culture that is focused on working together to make the world a healthier more united place.

We’re proud to recognize the time, money, and resources our team donates to fulfill real community needs through various initiatives, including:

Corporate Initiatives:

  • Ѹ Week of Giving & Gratitude

Regional Initiatives:

Governance

At Ѹ, operating with integrity, transparency, and accountability is how we consistently uphold our core values to achieve the best possible outcome for our clients, partners, people, and communities. Operating with integrity entails upholding high moral and ethical standards in all business dealings, fostering trust among stakeholders. Transparency involves clear and accessible communication, ensuring that relevant information is shared openly to our people and relevant stakeholders. We promote accountability, encouraging our people to take responsibility for their actions and decisions, thereby fostering a culture of ownership and responsiveness. Embracing this code of conduct contributes to the long-term success and sustainability of the company. In essence, a commitment to operating with integrity, transparency, and accountability establishes a solid foundation for effective corporate governance, fostering a culture of trust and ethical leadership.

Request a Copy of our Corporate Social Responsibility Policy